HERline Policy

Privacy Policy

Effective Date: 18/01/2026

At HERline, your privacy and safety are our top priorities. This Privacy Policy explains how we collect, use, and protect the information you provide when using our membership services.

1. Information We Collect

When you sign up for our membership, we may collect the following information:

  • Personal Information: Name, phone number, email address

  • Membership Preferences: Check-in frequency, buddy selection

  • Usage Information: Status updates (e.g., Ongoing / Arrived) and interactions with our WhatsApp support

  • Other Information you provide voluntarily through forms, feedback, or support requests

2. How We Use Your Information

We use your information to:

  • Provide and manage your membership services

  • Schedule and monitor check-ins

  • Assign hosts or buddies for support

  • Communicate with you via WhatsApp or email regarding your membership

    • Respond to reported inappropriate behavior

    • Improve our services and ensure member safety

    3. Sharing Your Information

    We do not share your personal phone number or private information with other members. Your information may be shared only with:

    • Assigned hosts or buddies for support purposes

    • Emergency contacts or services if you do not respond to check-ins

    • Third-party service providers who assist in managing our platform and only under strict confidentiality agreements

    • Passwords are stored using secure hashing methods and cannot be accessed or viewed by us.

    4. Security

    We implement reasonable technical, administrative, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

    5. Your Rights

    • Access and Correction: You can request access to the personal information we hold about you and correct any inaccuracies.

      • Withdrawal/Deletion: You may cancel your membership and request deletion of your data.

      • Consent: By signing up, you consent to the collection and use of your information as described here.

      6. Cookies and Tracking

      We may use cookies or similar technologies to enhance your experience on our website. These do not collect personal phone numbers but may collect usage data for site performance and analytics.

      7. Third-Party Links

      Our website may contain links to third-party services. We are not responsible for the privacy practices of these services. We encourage you to read their privacy policies.

      8. Changes to This Privacy Policy

      We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

      9. Contact Us

      If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

      Email: Herline.services@gmail.com